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აპლიკაციები

Customer Service Specialist

1 GEL
ნაპოვნია www.hr.ge

Position Title: Customer Service Specialist

Location: Tbilisi, Georgia

Employment type: Full-time

Starting date: ASAP

 

International freight forwarding company Logistics Solutions is hiring for a position of Customer Service Specialist for our Tbilisi office. Main goal is to assist sales team or directly customers by providing competitive quotes/proposals based on their requests.

 

Responsibilities:

  • Processing RFQs (Road, Sea, Air, Rail - import/export/transit) received directly from customers or through sales department
  • Active involvement in sales process in order to achieve sales targets of the department
  • Negotiating with existing suppliers and approved vendors of the company for best terms and conditions
  • In case of need, finding and proposing new vendor/supplier as per company procedure
  • Working out most cost-effective and fast delivery scheme of customers’ goods and proposing same to customers
  • Negotiating with the vendors/suppliers to achieve best cost for procured services
  • Preparing quotes and proposals based on customers’ requests and submitting to sales department or directly to customers
  • Constant follow-up of submitted quotes/proposals and chasing the customers to convert proposals into orders
  • Cross-selling of other company services to the customers
  • Other related tasks assigned by department manager

 

Requirements and skills:

  • Bachelor’s degree in business, logistics or related field.
  • Experience in logistics and transportation field on similar position is a must.
  • Interpersonal skills for building and developing relationships with clients/vendors/suppliers
  • Deep knowledge of logistics business
  • Excellent operational knowledge of cargo transportation by all means of transport (air, sea, road, rail)  
  • Knowledge of Incoterms and general customs regulations
  • Strong communication skills and IT fluency.
  • Ability to manage complex enquiries and multi-task.
  • Excellent organizational skills.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  • Negotiation and decision-making skills
  • Proficient in Word, Excel, Outlook.
  • Fluent in Georgian, English and Russian, both written and spoken.

 

Remuneration package:

  • Competitive salary
  • Corporate mobile phone
  • Health Insurance

 

If you think that you have enough experience and suitable qualifications, please send us your resume with a cover letter and references to: careers@ls-int.com

Please, don't forget to indicate position / job location in subject line of the email message, otherwise your application will not be considered.     

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